Archive for May, 2010
Benefits of Outsourced Telesales Services
May 31st
Utilising outsourced telesales services allows organisations to concentrate, cost-effectively, on its core competencies. An outsourcing company that can not only provide the breadth and depth of expertise required, but can also demonstrate its track record and success will be extremely beneficial to any organisation. Experienced outsourcers will have effective coaching and performance management strategies in More >
Where can I find a comprehensive sales training course?
May 31st
I really need to take my company to next level and feel thats only going to happen if I really start selling at another level. But really could use some professional training. Any ideas???
3D Sales Training
May 31st
Demonstration using virtual world technology for retail sales training showing a trainee practising their sales pitch to a customer. A moderator jumps into the dialog to provide advise to the trainee. Behind the trainee, moderator, and customer avatars are real people going through a training exercise. The benefit of this technology is to get a More >
How to Fire the Nightmare Client
May 31st
The customer is always right? Maybe not. If you have ever had an annoying, troublesome, impossible-to-please customer, you are not alone.
Has This Happened to You?
It was not easy. You worked long and hard to win this large account. At first you were happy with your success. But it turned into a nightmare.
You delivered as [...]
View More >
Sales Management: Avoid Motivational Bankruptcy, 6 Tips for Exciting Your Sales Team
May 31st
The president of an office supply company was recently lamenting that his sales people were not operating to their potential. “Motivationally bankrupt,” he said.
This is a very common complaint in any area of business. However, it is usually the managers who unconsciously demotivate their employees.
Sales people want to succeed in their jobs. When they sign More >
Achieving Sales on the Telephone – Effective Outbound Calls
May 31st
The key to making effective outbound calls is structure. The most effective telephone sales person will have a set process for contacting customers and will stick to it, no matter what the temptation to alter their methods. Most outbound call agents will use a âworking listâ to contact customers, it is important that you approach More >
Sales Training: The Elevator Speech
May 31st
Do your customers know you well enough to recite your elevator speech?
4 Words that Ruin Cold Calls
May 30th
A sales person can have the best preparation and presentation, but four words at the beginning of a cold call can turn off prospects. You have probably heard these four little words when you received a call from a stranger wanting to sell you something.
You may have been taught to use these words at the More >
Sales Training For Entry Level Sales Representatives
May 30th
Sales training for entry level sales representatives will refine the basic sales techniques of your entry level sales staff and advance their sales skills with the growing interest of the company. Sales training for sales reps can get your sales team on the same page and focused to obtain the strategic sales goals of the More >
15 Power Questions That You Should be Using to Challenge Your Team as an Successful Sales Manager
May 30th
In my time as a sales manager I’ve found that no sales person likes to pass up on any potential opportunity that could result in business for the company and commission for themselves. This kind of hunger is great and is one of the traits of a truly successful sales professional, but sometimes as sales More >