Posts tagged call
Telephone Call Statistics
Aug 25th
Sir Francis Bacon astutely remarked that “knowledge is power” more than 500 years ago and it’s an observation that holds truer than ever today. Organisations of all sizes can learn much from analysing inbound telephone call statistics, but few have access to technology which allows them to do so. Historically, capturing inbound call data would More >
When You Smart Call, You Never Need to Place Dumb Cold Calls Or be Rejected Again
Aug 24th
We’re now almost five months into the launch of "Smart Calling-Eliminate the Fear, Failure, and Rejection from Cold Calling," and well into our quest to eliminate "cold" calling for professional sales reps. For those who might not be fully aware, let’s look at what Smart Calling is, and why it is, well, smart.
First, say the words, More >
A Case Study of a Dumb Cold Call
Aug 3rd
Hard to believe a salesperson could make so many mistakes in a short period of time, using so few words.
But it happened. I’ll explain in detail.
I overheard Steve, my marketing guy, who also answers the phone in my office, talking to the caller:
"Well, that would be Art. I’ll transfer you."
He put the call on hold More >
Call Center Today Training Video.wmv
Jul 30th
A quick snippet on call center training as it relates to inside sales and telephone sales. The most important tip in this video is to utilize questions as the driver to get customer engagement. Find 3 magic questions you feel comfortable with and use them consistently to drive sales.
Sales Call – What Not To Do
Jul 26th
View some of the common mistakes made during telephone sales calls.
Whats the real goal of a cold call?
Jun 21st
Keith Rosen dissects the real goal of a cold call. It may not be what you think. See more videos and how-to business information at allbusiness.com
Sales Training Q&A #3: Is There a Better Way to Cold Call?
Jun 7th
In this week’s episode of Caskey Q&A, Bill Caskey talks about everyone’s favorite subject, cold calling. Okay so it might not be anyone’s favorite thing, but there are better ways to do it which make it a lot more effective. Be sure to check back next week for more videos! For more information please visit: More >
Sales Training Q&A #1: How to Call Higher
May 29th
This video is the first in the series of sales training Q&A videos produced by Caskey Achievement Strategies. In this video, Bill Caskey has some great information about calling higher inside organizations. And how your mind might get in the way. For more information visit www.caskeyone.com
A telephone sales representative makes successive calls to potential customers, and the result of each call is
May 6th
recorded as a sale (S) or a no sale (N). Calls are continued until either two sales are made (these calls need not be consecutive), two consecutive calls result in no sale , or a total of 4 calls is made. What is the sample space for this situation. (Remember to enclose your list of More >