Posts tagged call
New Recording of a Dumb Cold Call
Dec 16th
I just posted a new Dumb Call Recording…a "cold" call I actually received from someone selling training. She obviously didn’t know who I was or what we do. Listen in here.
View full post on Art Sobczak’s Telesales Blog
Greatest Prank Call Ever! TomMabe.com Murder Scene
Dec 13th
TomMabe.com You can get this call at itunes. It’s under Mabe In America. I convince the guy he had called a Murder Scene and I was a homicide detective.
Revenge on the Telesales call – Hilarious
Nov 22nd
Crazy voices, silly accents and the guy didn’t twig. Revenge on the telesales call……..
Art Makes a Phone Call Back to 1983–To Himself
Oct 12th
Last week I presented the keynote address at Inside Sales Boston-2010, an event put on by the American Association of Inside Sales Professionals. The topic was "People 1.0" and essentially focused on how sales is still a PEOPLE business, and we should use technology as a tool, instead of making us into one.
In my research, More >
I’m looking for a job in telesales in a call center. what words do I look 4 to stop need to travel job notice
Oct 10th
I need a job that is in one location. I can’t travel to talk to clients because I only use public transportation. I’m disabled so public transportation is all I have.
toastmasters conquering the cold call sales presentation jose mendez toastmasters sales training 101
Oct 9th
conquering the cold call sales presentation jose mendez toastmasters sales training 101
Telephone Call Statistics
Aug 25th
Sir Francis Bacon astutely remarked that “knowledge is power” more than 500 years ago and it’s an observation that holds truer than ever today. Organisations of all sizes can learn much from analysing inbound telephone call statistics, but few have access to technology which allows them to do so. Historically, capturing inbound call data would More >
When You Smart Call, You Never Need to Place Dumb Cold Calls Or be Rejected Again
Aug 24th
We’re now almost five months into the launch of "Smart Calling-Eliminate the Fear, Failure, and Rejection from Cold Calling," and well into our quest to eliminate "cold" calling for professional sales reps. For those who might not be fully aware, let’s look at what Smart Calling is, and why it is, well, smart.
First, say the words, More >
A Case Study of a Dumb Cold Call
Aug 3rd
Hard to believe a salesperson could make so many mistakes in a short period of time, using so few words.
But it happened. I’ll explain in detail.
I overheard Steve, my marketing guy, who also answers the phone in my office, talking to the caller:
"Well, that would be Art. I’ll transfer you."
He put the call on hold More >
Call Center Today Training Video.wmv
Jul 30th
A quick snippet on call center training as it relates to inside sales and telephone sales. The most important tip in this video is to utilize questions as the driver to get customer engagement. Find 3 magic questions you feel comfortable with and use them consistently to drive sales.