Posts tagged customer
Customer Service Training DVD
Jun 9th
www.telephonedoctor.com SELLING SKILLS FROM A – Z This basic sales training program is loaded with twenty-six powerful skills and techniques which will be of immediate help to everyone in a customer service or telesales position. Topic chapters are divided up into 26 easy-to-use sections, with each being one to two minutes each. Content includes Features More >
how do i get a customer to give credit card numbers and banking details over the phone?
Feb 10th
i’m a telesales person in need of help .we sell mobilephone contract over the phone in my call center . our company is a genuine registered company. the problem is that the customer are hesitant while giving the card numbers away over the phone .what do i do .we need to do a credit check More >
Three Google Web Search Secrets for Getting Insider Prospect and Customer Info
Oct 4th
A couple of years ago I noticed the book, "Take the Cold Out of Cold Calling," by Sam Richter. http://www.takethecold.com/
It wasn’t a sales tips or technique book, but rather the most comprehensive collection of web search ideas I’ve ever seen for getting information about people, companies, and industries.
I was blown away! At the time, I More >
Learn what your Customer wants as you Promote Furniture for Sale
Aug 12th
In order to satisfy your customers, you need to know what they want. For instance, until now, it took much more effort to find quality furniture for sale. This was especially true back during a time when telephones did not even exist.
During those ancient pre-telephone times, people had to travel long distances to find More >
Creating Customer Loyalty
Jun 7th
When someone registers for one of my online sales seminars, I send back a questionnaire to find out what his or her goals are. A few months ago a seminar participant sent back an email with this statement:
“I am interested to know what differentiates the ‘phony salesperson’ from the genuine salesperson trying to find you More >
How to Turn Complete Strangers into Loyal Customers
May 25th
Today, money is “created” by the words you say and write and how effectively you use them.
FACT: If your sales letter, voice mail or E-mail doesn’t hit all the right hot buttons within the first three seconds, your prospect is off to the next great thing.
Today - through June 15th, there is a More >
Virtual World Irate Customer Retail Sales Training Demo
May 22nd
Forterra Systems OLIVE platform demonstration showing VOIP interaction between sales clerk and customers, some of which become irate! (virtual actors)
Internet Car Sales Training – Your 10 Biggest Questions about Selling to the Internet Customer!
May 18th
Tom walks you through the Top 10 questions on how to sell cars to the Internet Customer – THE RIGHT WAY (Karma!) – with a new selling methodology.