Posts tagged customer

How to Turn Complete Strangers into Loyal Customers

Today, money is “created” by the words you say and write and how effectively you use them.
FACT: If your sales letter, voice mail or E-mail doesn’t hit all the right hot buttons within the first three seconds, your prospect is off to the next great thing.
Today -  through June 15th, there is a More >

Virtual World Irate Customer Retail Sales Training Demo

Forterra Systems OLIVE platform demonstration showing VOIP interaction between sales clerk and customers, some of which become irate! (virtual actors)

Internet Car Sales Training – Your 10 Biggest Questions about Selling to the Internet Customer!

Tom walks you through the Top 10 questions on how to sell cars to the Internet Customer – THE RIGHT WAY (Karma!) – with a new selling methodology.

What would you ask a 40 year veteran of sales and customer service training if you had the chance?

I am putting together a program for a professional speaker that has over 40 years experience in the industry of customer service and sales training. I have a great respect for learning from the accomplishments of others. I am curious if anyone else has the curiosity of what he learned in all that More >