Posts tagged Customers
#1 Reason Why Customers Leave
Jun 18th
What do you think? Do customers leave because they found a lower price elsewhere? This may surprise you..
According to marketing research, price is NOT the number one reason why customers leave.
Product dissatisfaction? According to a study by the Small Business Administration, that is actually the number two reason. Price ranked third and was the reason More >
Your Customers Love Hearing These 4 Words
Jun 1st
After having lunch on Monday with my aunt Ginny in a local shopping mall, we walked to Dillard’s Department store because she wanted to buy a pair of Clark’s shoes. Ginny wears a size 7 wide, and it is not always easy to find shoes to fit.
We walked into the shoe department and after seeing More >
Keep Your Customers Coming – Using Telesales & Telemarketing
May 13th
Keep your customers coming – Using Telesales & Telemarketing
To keep your customers coming back, Telesales and telemarketing are valuable and profitable tools. They help reassure the buyer that yes, this firm cares, and is following up to check if the product/ service they received is to their satisfaction. Many companies generally do ring up on More >
A telephone sales representative makes successive calls to potential customers, and the result of each call is
May 6th
recorded as a sale (S) or a no sale (N). Calls are continued until either two sales are made (these calls need not be consecutive), two consecutive calls result in no sale , or a total of 4 calls is made. What is the sample space for this situation. (Remember to enclose your list of More >
Retail Sales Training: How To Greet Customers
May 3rd
The first part of any sale is how to you greet the customer, whether on the phone or in person, the best is welcoming and open. How would you invite someone into your home? “May I help you?” I don’t think so. This is one of five aspects of the Greeting that I teach as More >