Posts tagged Today
Call Center Today Training Video.wmv
Jul 30th
A quick snippet on call center training as it relates to inside sales and telephone sales. The most important tip in this video is to utilize questions as the driver to get customer engagement. Find 3 magic questions you feel comfortable with and use them consistently to drive sales.
Sales Training for Success with Customers Today
Jul 20th
What exactly is basic sales training? If you already are a sales person, do you really need that? Actually, you will be surprised about how many sales persons do.
Many people don’t understand that sales require two parties. It is supposed to be a dialogue, not a monologue. It is also supposed to be a More >